• Home
  • Advice & News
  • FAQ's

FAQ's

CWG Markets

Regulations

CWG Markets (UK) is a registered investment firm in England and Wales, with company number 08888720. It is fully authorised and regulated by The Financial Conduct Authority (FCA), under the firm reference number FRN 785129, and is a member of the London Stock Exchange. CWG Markets(VU), authorized and regulated by the Vanuatu Financial Services Commission (VFSC), with registration no. 41694. and the address is 1276, Govant Building, Kumul Highway, PORT VILA, VANUATU.It is a licensed financial dealer authorized to carry on the business of dealing in securities. CWG MARKETS SA (PTY) LTD is authorized as a Financial Service Provider (FSP) by the Financial Sector Conduct Authority (FSCA) in South Africa, under FSP number 54031. CWG provides an advanced trading platform for global investors to trade in the international market. For more detailed information, please visit the 'about us' page on the official website

CWG Markets provides Trading Platform and auxiliary tools such as MAM/PAMM/API to connect the investors' foreign exchange, precious metals, stocks, indexes and commodity futures to the world's major financial markets.

CWG Markets is fully authorized and regulated by the Financial Conduct Authority (FCA) of the United Kingdom. CWG abides by the FCA's capital management regulations for the financial service enterprises, deposits of all customers' funds in the investor segregated account which is opened by Barclays Bank and strictly follow the legal provisions including risk management, staff training, accounting and auditing.

CWG Markets has joined the UK financial services compensation scheme (FSCS). If CWG Markets has problems or is unable to repay for any reason, the segregated customer funds cannot be used to repay the creditors of CWG Markets. Eligible claimants are entitled to a compensation of up to GBP 85,000 provided by the FSCS through the financial services compensation scheme.

You may search the regulatory number of CWG Markets and check our firm reference number FRN 785129 on the FCA website,regulatory website: https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000003uH2bTAAS 。

CWG Markets (VFSC) is registered with the Financial Services Commission of Vanuatu under regulation number 41694.CWG MARKETS SA (PTY) LTD is authorized as a Financial Service Provider (FSP) by the Financial Sector Conduct Authority (FSCA) in South Africa, under FSP number 54031.

CWG Markets strictly takes all necessary precaution in accordance with the relevant laws and regulations to ensure the security of our investor’s personal information. For more details, please refer to our Privacy policy.

CWG Markets collate the best offers of financial products from a number of top banks for investors to use when trading. The CWG hierarchical quotation system allows customers' high-value transactions to be quickly traded through the quotation levels provided by a variety of liquidity providers, so that no matter how large the transaction volume is, the best transaction price can be obtained.

We practice treating every client fairly and openly, and we adopt the common practice of dealing with slippage in the industry. CWG will not interfere with the client’s transaction and the price at which the order is actually executed, so as to ensure that the customer receives the real-time and accurate quotation. Price improvement, also known as ‘positive slippage’, occurs in fast-moving markets when the price changes between the time you place your trade, or when your order is triggered, and the time your order is executed. In this case we won’t reject your trade or order, we will simply execute it at the better price. Under each circumstance, CWG will bring about more rational price to the clients under the market trend. However, under equal condition, the price will also be low under declining market trend. All quotations of clients come from CWG partners and in order to ensure that our customers can get the most advantageous price under the favorable market trend, we have invested heavily to choose the most reputable and powerful liquidity providers.

CWG strictly takes all necessary precaution in accordance with the relevant laws and regulations to ensure the security of your personal information. For more details, please refer to our Privacy policy.

CWG Markets may require you to provide your personal information. Our privacy policy tells you the scope, content and legal basis of the information you need, and how we handle your personal information.

Tax payment is the investor’s personal responsibility, please refer to the laws and regulations in your country or region or consult a legal expert opinion.

All relevant business terms and conditions can be found on the official website of CWG Markets - about CWG - legal documents, including privacy policy, dispute resolution, data security, risk disclosure, order execution policy, etc.

CWG Markets

Account Opening Verification & Management

It's very simple to open a live account at CWG Markets. Click the 'Create account' button in the top right corner of the website home page, then fill in the relevant items according to the prompts, and provide the relevant account opening information as required.

CWG Markets will send you the successful account opening confirmation by e-mail, including the account ID of the trading platform, the password of the demo account, etc. Please keep all relevant emails of account opening notice for login.

If all the information provided is filled in correctly, it will take no more than 30 minutes.

Customers are required to provide valid information: mobile phone number, e-mail, identity card number, and proof of address;

Documents that can be used as identification (provide either one)

Driver's license (front and back photos)

ID card (front and back photos)

Passport (first page photo)

Please note that the driver's license can only be used for either identification or proof of address

Below can be used as proof of address (provide either one)

Water / electricity / gas bill (valid in the last 3 months, online bill is acceptable, and URL web page link should be displayed at the top of the bill)

Bank statement (valid within the last 3 months, e-bank statement is acceptable, and URL web page link needs to be displayed at the top of the statement)

Driver's license (issued within the last 2 years, not expired)

Residence permit / house property certificate (issued in the last 2 years)

*Please note that the driver's license can only be used for either one of the following (identification or proof of address)*

It is recommended to provide bank statement as proof of address, which is mainly used for withdrawal

We do not accept mobile phone bill or any mobile service bill; Insurance receipt; Invoice for goods / services purchased

Joint bills are not accepted

Utility bills / bank statements should not be more than 3 months old. (Scanned or Digital copy) Black and white photocopy is not accepted

CWG Markets strictly takes all necessary precaution in accordance with the relevant laws and regulations to ensure the security of our investor’s personal information. For more details, please refer to our Privacy policy.

If you need to change e-mail address, on the website customer section, click the drop-down box in the upper right corner, select the security center, type in the original e-mail and new e-mail, and obtain the verification code for replacement.

If you need to change your phone number, please use the email you’ve created for your account opening to email us at [email protected] , and indicate the name + email + the reason for changing the telephone number + the wrong telephone number + the correct telephone number. We will amend them for you after receiving your email.

Customers can use the account opening email to send an e-mail with a copy of the new address certificate to [email protected] for application. We will update your information. Customers can confirm the new address in the account management center.

Our platform is protected by SSL (Secure Socket Layer). All sensitive information submitted by our customers, such as credit card numbers, passwords, etc. is automatically transferred by SSL to a secure environment.

There are several deposit limitations on your account. These limitations vary depending upon the country in which you are residing. The maximum deposit amount per transaction is outlined on the deposit page for each of the available payment methods. In certain circumstances you may encounter a limit on your Deposit for credit reasons, to meet your Margin requirements you should consider reducing the total number of your open Transactions. For more information, please refer to the Standard Terms of Business.

The Tax Identification Number (TIN) is a personal number used for tax purposes in your tax country (i.e. the country in which you report your taxes).

The Common Reporting Standard (CRS), developed in response to the G20 request and approved by the OECD Council on 15 July 2014, calls on jurisdictions to obtain information from their financial institutions and automatically exchange that information with other jurisdictions on an annual basis.

CWG Markets

Preparation Guidance Before Trading

It's very simple to open a live account with CWG Markets. Click the 'create account' button on the website home page, and then provide the relevant account opening information and documents as required. When the client’s profile is successfully created, please select the trading account type you want to apply for. Once the system has approved the account, the trading account will be automatically released. If the personal information is filled in completely and all the information have been uploaded successfully, the processing time generally will not exceed 30 minutes. Please check the account opening email information whenever necessary.

CWG Markets will send you the successful account opening confirmation by e-mail, including the trading account number of the platform, the password of the demo account, etc. Please keep all relevant email of account opening notice for login.

If your live account is created and you receive the login information of the account from your E-mail, you will need to download the trading platform software.

CWG Markets provides the following types of account: Standard Account, advanced account and institutional account. For details of the account types, please refer to the 'account type comparison' page on the official website.

Please log in to the customer section, and the account list will be displayed at the bottom of the page. Please click 'Settings' for the relevant trading account to change the leverage.

The minimum deposit amount of the instant account is $10; The minimum deposit for a Standard Account is $50; The minimum deposit for an advanced account is $200; The minimum deposit for an institutional account is $50000.

MT5 of FCA and SVG can open Euro / Pound currency trading account, MT4 only provides US dollar trading account for the time being, and the trading account cannot change the type of currency as one wishes.

CWG Markets provides investors with a variety of deposit methods, and supports multiple channels for investors to choose from, such as wire transfer, credit card, Skrill, China UnionPay, etc.

1. Open the deposit page in the 'customer section' of CWG Markets

2. Select the CWG Markets trading account you want to deposit;

3. Choose the method you prefer and click 'select';

4. Click confirm, input the amount you want to deposit and click Submit;

Your payment provider / bank may require you to take some additional steps;

You can make internal transfers in the customer section of CWG Markets according to the following steps:

Click 'internal transfer'; Select the account you want to transfer out and fill in the corresponding amount;

After confirmation, click submit for internal transfer.

What currency can be used for deposit?

There are different currencies available for different deposit channels. Please refer to /depositandwithdraw to get more information.

There are different currencies available for different deposit channels. Please refer to /depositandwithdraw to get more information.

Trading in any other currency will be converted at the exchange rate of the payment provider / bank.

CWG Markets does not charge any service fees of customer’s deposit. The first withdrawal of each month is free, and the service charge of 5 US dollars will be deducted for each subsequent withdrawal;

The processing time of each deposit will be less than 1 hour, and the accounts will receive the funds immediately after processing;

If we need to verify other information, the processing time may take longer;

Please note that CWG Markets is not responsible for delays caused by third party payment processors.

All deposits during weekends or bank holidays will be processed according to the standard processing time of each payment method.

Yes, of course, you need to upload the following information online or via E-mail:

Joint account form

Account holder’s ID certification documents;

One copy of recent bank statement, in which the name and account number of the account holder is clearly shown.

Payment confirmation letter for the designated account;

If the fund is deposited through shareholder’s personal bank account, there will be two situations:

If you are the only shareholder: the deposit can be process, but the withdrawal should be remitted back to the same bank account.

If there are many shareholders: written approval of all shareholders should be provided, or the deposit will not be processed. The withdrawal should be remitted back to the same bank account as well.

After completing the steps listed in How to Deposit in My Account, you will be redirected to your bank page, where you will be asked to provide additional information.

If this is your first time to deposit through a credit or debit card, you will need to upload or email us a copy of both sides of your credit card so that we can start to process your application.

The following information should be visible:

Holder’s name (the name should be the same as the one used for registration)

Issuing bank name

The last 4 numbers of the card number (other figures should be covered)

Expiry date of credit/debit card

Holder’s signature

After completing the steps of “how to deposit in my account”, you will be prompted to select the bank to deposit and the steps to be completed.

If this is your first deposit through China Online Bank, you will need to upload or send an email to us which provides a screenshot of the bank statements, which shows:

Your name (the name should be the same as the one used for registration)

Your account number

Contact with CWG Markets

This may be due to some additional charges from your payment provider/bank. If you encounter such situation, you should contact your payment processor for further information, because we do not have the authority to access the third-party service systems.

The normal time period is within 3 working days. Relevant departments will review and process the customer application in accordance with the procedures. If there is no change after 3 working days, you are welcome to contact the customer service department online at any time. The review will take a certain time, and we will process the customer's application as soon as possible.

CWG Markets

Frequently Asked Questions

CWG provides MT4 and MT5 trading platforms for clients in order to meet their investment needs. You can browse our official website to understand these two platforms better.

Windows:Windows 7 and higher version

Android: supported

Apple iOS :supported

Apple MacOS: supported

1. Select the corresponding trading platform in the “Trading Platform Tools” column of CWG Markets official website.After entering the page, find the downloadable desktop version and click the download button.

2. Save the downloaded documents and double click to open.

3. Click “run” to allow the installation of the program.

4. Read and accept the terms and conditions

5. Click “next” and the installation is completed.

Select the corresponding trading platform in the “Trading Platform Tools” column of CWG Markets official website.

After entering the page, find the downloadable desktop version and click the download button.

Save the downloaded document to your desktop and drag MT platform icon to your application program folder.

Double click and open your platform in the application folder.

Yes, as long as it is installed at another location.

After completing the first 4 steps in “how to install Trading Platform on Windows PC”, continue to follow the steps below:

Do not click “next”, click “setting” instead;

Click “browse” and choose different/new folder to save the platform and then click “OK”; it is recommended to change the name of the folder from the option of “program group”;

Click “next” and the installation is complete.

1.After opening the platform, choose the option “login” in the “file” menu.

2.Enter the client’s account number and password

3.Choose the compatible server and then click “log in”.

When the login account or password information is wrong, the account will be invalid. Please re-enter and check if the account number, password and server are correct, especially the password format.

After changing the trading password of the account, save it properly. CWG cannot retrieve the modified password of the investors. We are able to assist the investors to reset the password only.

Close and re-download the trading platform, the error will disappear. If the problem still occurs after restarting, please contact our customer service.

Log in the platform and enter the“tools” column.

Click “option” and then click “server”

Choose the “news start” column and then click “OK”.

Please noted that during the major economic news announcing, the 'news' option may require additional CPUs, which may reduce the operating speed of the platform.

Forget: The password of your newly opened account is the trading password that the customer provides when applying for the account. If you forget your password, you can log in to your customer section, console page, account list area, select the relevant trading account, click 'Settings', and then click password reset. Once done, please check your email and spam email.

Reminder: After changing the account trading password, remember to save it. CWG Markets cannot retrieve the investor's changed password, but we can help the investor reset the password only, which may take some time to process and may affect the trading.

Amendments: If you want to change the trading password, please log in to the trading platformTrading Platform, and then select tool option to change the trading password. Or please log in to the customer section, console page, account list area, select the corresponding trading account, click Settings, and then click change password. If you want to change the password, please log in to the trading softwareTrading Platform, select tool options change, click 'change read only password (Investor)', and then enter the required information to change the password.

CWG Markets provides the following account types: Standard account, advanced account, institutional account and instant account. For details of account types, please refer to the 'account type comparison' page on the official website. For more details, please visit /account-type-and-advantages.

Market order refers to the buying or selling of securities instantly at the market price. It can be divided into two categories: buying and selling.

Buying refers to an order to buy securities immediately. A buy order opens a position at the purchase price and close a position at the selling price.

Buying setting method:

1.Double click any trading item in the market quotation window to call up the trading window.

2. Set the necessary parameters such as trading volume, and then check the execution types supported by the trading type.

3.Click buy.

4.You can monitor the trading in the trading tab at the bottom of the trading terminal.

Selling refers to an order to sell securities immediately. The selling order opens the position at the selling price and close the position at the buying price.

Buying setting method:

1.Double click any trading item in the market quotation window to call up the trading window.

2. Set the necessary parameters such as trading volume, and then check the execution types supported by the trading type.

3.Click sell.

4.You can monitor the trading in the trading tab at the bottom of the trading terminal.

Foreign exchange pending order limit / pending order range: The range between the instant account type and the Standard account type must be more than 20 points from the current price. For other CFD commodities, please refer to the relevant requirements.

Customers can setup their own stop loss and target profit on the trading platform.

The validity period of the stop loss and target profit can be checked in MT4 platform.

If you setup the stop loss on the same day, you need to reset the stop loss and target profit on the next day. If you set the stop loss at 8:00 p.m. Beijing time, the stop loss and the target profit setting will be cancelled automatically at 4:59 a.m. Beijing time.

Stop loss position: Also known as stop loss level, is the minimum distance from the current price to set stop loss or target profit. For example, if the stop loss level of 1.11050 is 40, it means that the stop loss and the ending profit need to be set at 4 basis points at 1.1150, that is, the maximum stop loss is 1.11010 and the minimum stop gain is 1.11090. different stop loss levels of platforms are different.

GTC mode: Refers to the effective time of the pending order, it does not mean that the order placed has been traded

1. Foreign exchange and precious metal quality pending order setting: Always valid (until cancelled by the customer)

2. Futures varieties and spot oil pending order: Valid on the same day (excluding stop loss and target profit)

3. Index and index futures varieties pending order setting: Effective on the same day (including stop loss and target profit)

The investor cannot place or change the pending order during the period when the market is locked. After completion of trading or deblocking, the investor can place the order normally through terminal.

1. Checking trading history: log in your trading platform and press Ctrl+T;

Choose “account history” in the window of “terminal” of the account, and right click at any location in the new window; choose or define duration;

2. Safe trading history: Right click in window of “account history”, then choose “save as report” or “save as detailed report”; Choose document destination and click “save”; Please be noted: your history will be saved as .html document and you can check it by dragging the document to the browser window.

Frequently asked questions As long as the computer does not delete MT4 and clear the records, the trading records of trading instruments can be saved anytime

Frequently asked questions To check all currency pairs, please right click the window “market quotation” and then choose “show all” (S), then the platform will show the quotation of products that provided at the platform.

Open MT platform and click “tools”

Choose “history center” and double click currency pairs.

If the currency pairs you want to check doesn’t appear, double click one currency type (primary, secondary and rare currency pairs); click “download”.

The slippage point is normal in the market, and any platform will have the slippage point. CWG Markets insists on treating every customer fairly and adopts the common practice of dealing with slippage points in the industry. CWG Markets will not interfere with the customer's trading and the actual price of the order to ensure that the customer receives the most timely and accurate quotation.

Frequently asked questions Customers can click this link: https://secure.cwgmarkets.com/#/signup Open the customer section and select the type of demo account you wish to apply.

Frequently asked questions CWG Markets stipulates the service life of the demo account is 30 days. If the term of the demo account expires, you can apply again to open a new demo account. There is no need to download the software again. The trading environment is the same as the premium account, and the leverage is up to 100 times.

-Server - please select the server CWGmarketsSVG-Demo

MT4 demo accounts uses advanced accounts, while MT5 allows the customer to have a choice to open which type of demo accounts they prefer which is the Standard accounts / advanced accounts / institutional accounts. The spreads on the official website are our real spreads, and what is extracted is the spreads of the premium accounts.

-Unable to change initial funds or add funds, we recommend that you re register a new demo account

To check all currency pairs, please right click the window “market quotation” and then choose “show all” (S), then the platform will show the quotation of products that is provided at the platform.

The quotation is provided by the liquidity provider; hence the quotation time will derive from them as well and CWG Markets cannot change it.

In the “market quotation” window of the trading platform, right click and select “trading products”, click “specifications” of trading products to display all details including overnight interest.

To view from “quotations and fees” in “trading products and types” on CWG’s the official website.

Notes: MT4 platform displays as “buy/sell adjustment inventory fee”

For positions opened on Wednesday and held through Thursday, the overnight interest earned or paid out from the account is three times of the usual rate. The 'Triple overnight interest' is charged or paid for the interest of positions held through the previous weekends (Saturday & Sunday), when the market is closed and no overnight interest is charged.

the settlement time of trading account overnight interest is:

Every trading day GMT daylight saving time (+ 3): 23:59; Winter time (+ 2) 23:59

Summer time, GMT + 3 is displayed on the platform time

Winter time: GMT + 2 is displayed on the platform time

Customers can purchase exclusive VPS from our partners accordingly and operate independently according to your settings. CWG also provides third-party virtual private VPS. After a certain transaction volume is completed, CWG will return the fee to your trading account. Please refer to the VPS service page for details.

Ensure EA is permitted to run on your platform (EA available at MT4 is not necessarily applicable for MT5).

Enter the tab control of “tools” and choose “option”, then click “intelligent system” and check whether the function of “allow automatic trading” is started.

If EA has been successfully activated, there shall be one smile face at the right upper corner of your graph.

If EA still cannot work, you should check whether there is any errors in login file of the tab control “intelligent trading”.

If you need further assistance, please consult EA supplier.

EA cannot be run on demo account.

MAM multi account management account, through a simple and practical interface, at the same time, manage the trading configuration of multiple trading accounts. MAM account is equivalent to a master account, and there are several following accounts below. They are independent of each other and are a documentary form. Investors only need to input the total number of trading lots, and the system will execute the trading according to the distribution mode selected by the investors, and automatically allocate the number of trading lots to different individual investors. Through a single trading account, account managers can do the trading quickly, effectively and accurately for multiple investors.

The leverage, foreign Commission and account type of the newly applied MAM master account should be consistent with the sub account in its name;

The main account number of MAM follows the leverage rule of CWG Markets, and the leverage is automatically adjusted with the change of net value (the sub account is not affected by this rule and remains unchanged), subject to MAM;

The new MAM will take effect on the following Monday.

PAMM ( Percentage Allocation Management Module), refers to a method by which the investment manager (Account Manager) carries out account management services on behalf of its clients, and the trading and related profits / losses, interest and commission will be distributed in proportion, and the account manager will also draw the corresponding remuneration according to the proportion agreed with the investors.

Summary: the main account of PAMM system can collect the profit of sub account, and charge according to the set rate. The platform automatically deducts the expenses in the sub account and transfer it to the master account.

Windows PC:

1. Download and install indicator, log in your trading platform

2. Choose “open data folder” from the “file” tab

3. Click “MQL4” and then “indicator”, drag the indicator icon to the opened new folder from the desktop.

4. Log out of your platform and log in again.

5. Check navigation window and find the new indicator.

MAC/OS X system:

1. Go to the applications folder, right-click (command + click) on the trading platform icon

2. Select “show package content” and click “drive C”

3. Navigate to “program files” and then navigate to relevant trading platform folder

4. Select “MQL4” and then click “indicator”

5. Drag your indicator to the opened window

Lock Positions is a new position opened by a futures investor after buying and selling a futures contract when the market moves in the opposite direction to his or her own operation. If the Lock Position is used, the two parts of the two directions will exist at the same time and will not offset each other. Generally speaking, the lock order is used to lock the current loss or profit until the appropriate time comes to deal with it, which is also called lock position and lock position order.

CWG Markets allows customers to lock positions

The hedge position operation of CWG Markets customers doesn’t occupy margins.

The process of account margin return to zero caused by compulsory position closing due to insufficient margin is called 'stop out'.

Expect the used margin, when the remaining money of our account which is also called available margin is 0, it will stop out. That is, compulsory position closing. Usually, compulsory position closing starts from the order with the largest loss until the margin ratio returns to the ratio specified by the platform.

The platform has set a stop out level. When the margin is not enough to support orders, all the orders with positions at that time will stop out.

At CWG Markets, the Margin Call ratio/Stop out ratio: 150%/100%

It is necessary to pay attention to the monthly delivery date of stock index futures, because the demand for practical delivery occurs on the delivery day, that is, forced liquidation of cash transactions. Regarding unidentified users, they may find that their disks have been liquidated on the day of delivery.

CWG Markets will update at the beginning of every month.

It is suggested that the trading should be conducted 5-10 minutes after the settlement.

CWG Markets

Islamic Account FAQs

Clients from Islamic countries will automatically enjoy the benefit of swap-free, and it is applied to all the account types as well as MT4 and MT5.

We provide Islamic accounts for clients from Islamic countries. Once clients from Islamic countries create a trading account, the system will convert the trading account to an Islamic account automatically based on the client’s citizenship, which is a swap-free account.

-Swap-free permanently: USD Currencies pairs, e.g. AUDUSD/EURUSD/GBPUSD/NZDUSD/USDCAD/USDCHF/USDJPY/XAUUSD/XAGUSD

-Swap-free for the first 3 calendar days: Other Non-USD Currencies pairs trading instruments. Note: For orders held more than 3 calendar days, 5 USD/Lot of processing fees will be charged at 01:00-02:00 trading platform time per day (including Weekend) each day

-The other products such as indices, and crude oils do not enjoy the swap-free, and it will be calculated.

Our margin call for Islamic accounts is 150% and Stop out will be 50%.

Clients are allowed to reject Islamic accounts via an email request.

Write an email to [email protected], attach the name, CID number, and trading account number that you would like to return back to a normal account. Email title: “request for converting an Islamic account to a normal trading account.”

The process will be done within 1-3 working days.

*Kindly ensure the application is made with no open positions in the account.

*If there is no specified account mentioned in the email, CWG Markets will convert all Islamic accounts to normal trading accounts by default.

Yes. Kindly request an Islamic account application form from the CWG. Afterwards, write an email to [email protected], attach your name, CID number, trading account, proof of religious document(s), and the Islamic Account application form. The process will be done within 1-3 working days.

*Please ensure that no orders are held in the account at the time of application.

*If there is no specified account mentioned in the email, CWG Markets will convert all trading accounts to Islamic accounts by default.

CWG does not have an Islamic demo account. Kindly register a real account if you want to join the Islamic Account.

CWG Markets

Basic knowledge of Foreign Exchange

Forex is the abbreviation of foreign exchange; The act of exchanging one currency for another for a variety of reasons (usually trade, business, or travel). The purpose of foreign exchange traders is to make profits from the fluctuation of exchange rate. They study the political and economic environment and predict the future trend of the market.

The place where foreign exchange trading take place is what we call the forex market. The foreign exchange market is an international market. Trading in the market is completed by electronic over-the-counter (OTC) through the computer network of global traders rather than a centralized exchange.

1. The daily trading volume of forex market exceeds 8 trillion US dollars. No commodity market, futures market or stock exchange can compare with foreign exchange.

2. Foreign exchange trading opens 24 hours a day, opening on Mondays and closing on Fridays. The foreign exchange market allows market makers, banks, brokerage companies (such as CWG), independent brokers, investors and traders to buy and sell foreign exchange.

3. Foreign exchange quotation (price) is always changing, which will be influence by trading activities, economic and other indicators, interest, bank policies, specific time of day and traders' personal preferences and expectations.

4. Customers' trading will be executed on some easy-to-use trading platforms, such as MetaTrader 4 and MetaTrader

5. With the help of these platforms, every trader can obtain real-time quotations from market participants such as banks and market makers.

CWG markets is a broker that provides high-quality trading services to customers all over the world. It provides customers with a convenient platform for trading, and at the same time provides extremely low spread. Low spread is always beneficial to customers.

The forex market is a decentralized international market. It is open five days a week and operates all day without geographical restrictions.

A currency pair can be defined as a combination of the currencies of two countries used to trade in the foreign exchange market. Currency pairs include URUSD、GBPJPY and NZDCAD

A currency pair without US dollar is a cross currency pair.

In a currency pair, the first currency is called 'base currency', and the second currency is called 'quotation currency'.

The selling price is the price at which the broker buys the first currency (base currency) from the client. In other words, the selling price refers to the price at which the customer sells the first currency (base currency) in the currency pair.

The buying price is the price at which the broker sells the first currency (base currency) in the currency pair to the customer. In other words, the buying price refers to the price at which the customer buys the first currency (base currency) in the currency pair.

To open a position at the buying price and close a position at the selling price.

The selling order is opened at the selling price and closed at the buying price.

Spread is the price difference between the buying price and the selling price of a certain trading variety, and it is also the main source of profit for market makers and brokers. The spread value is expressed as standard point. All accounts of CWG Markets provide floating spread.

The number of lots is the standard unit of trading. In general, a base currency with a standard lot equal to 100,000 units.

The contract unit is a fixed value representing the first-hand base currency. For most foreign exchange instruments, the contract unit is fixed at 100,000.

A standard point refers to the change of the fifth digit price after the decimal point, while the base point refers to the change of the fourth digit price after the decimal point.

In other word, 1 base point = 10 standard point.

For example, if the price is assumed to change from 1.11115 to 1.11135, the price will change to 2 basis points or 20 standard points.

The point unit is a fixed number indicating the position of the base point in the price of the trade variety.

For example, for most currency pair like EURUSD, the price is mostly in the form of 1.11115, with the base point at the fourth place after the decimal point, so the point unit is 0.0001.

Point value is the amount of money someone will earn or lose when the price changes by a base point. The calculation formula is as follows:

Point value = number of lots x contract unit X point unit.

Leverage is the ratio of net worth to borrowing capital. It has a direct impact on the margin required for trading varieties. Margin refers to the funds in account currency held by the broker to maintain the order position.

The higher the leverage, the lower the margin.

The balance represents the total financial result of the closing trading and the deposit and withdrawal operations on all accounts.

The net value is either the amount before you open any order or the amount after you close all orders.

In the case of open orders, the account balance will not change.

After placing an order, the net value can be obtained by combining the balance with the loss / profit of the order.

Net value = balance + / - profit / loss

I believe you also know that after placing an order, part of the fund needs to be used as a deposit. The remaining funds are called available margin.

Net value = margin + available margin

Profit and loss can be obtained by calculating the difference between the opening and closing prices of the order. Profit / loss = difference between opening and closing prices (based on base point) x point value Buying orders to get profit when price rises; When prices fall, the sales order will make profits. Loss on buying order when price falls; When the price rises, the sales order loses.

Margin ratio is the ratio of net worth to margin, expressed in%.

Margin ratio is the ratio of net worth to margin, expressed in%.

Margin ratio is the ratio of net worth to margin, expressed in%.

Margin ratio is the ratio of net worth to margin, expressed in%.

Contracts for Differences ('CFDs') products were developed to allow customers to enjoy all the benefits of holding a Stock, Index, ETF, Forex, Option or Commodity position without having to physically own the underlying instrument. A customer enters into a CFD at a quoted price, the difference between that price and the price of the CFD when the position is closed is settled in cash, hence the term 'Contract for Difference' or CFD

CWG Markets

Precious metals CFD trading

CWG Markets offers a wide range of precious metal instruments, including gold, silver and platinum. Precious metals can become an important asset of diversified trading strategy.

Metals are commodity assets mined from the ground. For hundreds of years, the government has been using metal as an indicator of value and means of exchange, thus becoming an ideal trading tool. According to the price change of each metal, the trading of precious metals (such as platinum, silver, gold) and industrial metals (such as copper) is listed. Moreover, these metals are widely used in daily applications from jewelry to electronic products.

Trading in silver and gold, or any other metal you like, is a fairly easy-to-understand market. Every commodity trader should know one thing-this market can be very volatile. However, this also means huge profits and losses. The volatility is mainly due to the fact that many metals geopolitical regions (such as the Middle East) are politically unstable, and this fact drives this volatility. Don't let this prevent you from entering these lucrative markets, but remember that responsible trading should include doing your homework beforehand.

The metal commodity market has some evident advantages.

√ metal is an excellent diversification tool, completely independent of other markets

√ Excellent Inflation Hedging

√ Different from other investments (such as gold bars), you can own physical assets

√ There are many investment types to choose from

√ multiple metals

√ The essential global currency metal has been in use

The factors influencing the price of precious metals include supply and demand, economic uncertainty, industrial output value, the influence of US dollar, interest rate, quantitative easing and more.

CWG Markets

Index contract for difference Trading

An index is a measure of the performance of a group of stocks listed on an exchange. Because when trading index, there is no basic physical assets for trading, so most index trading is completed through financial derivatives such as CFD.

Diversified portfolio: Increase your investment in the world's top financial markets;

Enhanced your trading potential: The index allows you to speculate on rising and falling markets;

Taking advantage of market trends: Volatile trading triggered by corporate news and world events

Expanding trading opportunities: taking advantage of market or industry opportunities without specific stock risks

The world's most popular stock indexes can be traded in the US, Europe, Asia and Australia markets.

Access to more than 18 world indexes; you can start trading UK 100 and Germany 30 from spreads as low as 1 point;

During market hours, benefit from a fixed spread as low as 1 point.

1. Create CWG Markets trading account

2. Study the index you want to trade

3. Decide how you want to trade

4. Make preparations to manage risks

5. Open and monitor your location

Index variety 15 standard lot / per trading

The leverage of index instruments is 30-100 times. According to different index varieties, the leverage is slightly different. For specific leverage standards, please check in the "specifications" of relevant trading varieties in the trading software.

Index and index futures varieties pending orders setting: effective on the same day (including stop loss and target profit)

Example: HK50: the spread of the Hang Seng index is 660, and a point value is HK $0.1, so 660 * 0.1 = HK $6.60 = US $0.85

CWG Markets

Commodity Futures

The CWG Markets account handles major global futures instruments, including crude oil, natural gas, cotton and cocoa. Commodity futures is the most popular trading method of contract for difference products. In addition to a wide range of commodity futures, we also provide commodities with no maturity date.

Low spread: enjoy some of the best goods on the market without insurance, including gold and oil.

The minimum lots for natural gas is 10. Natural gas 10 lots is equal to a standard lot contract. A Standard account is $5 per lot, which means $5 for 10 lots.

CWG Markets

Spot Energy CFD

Trade CFD spot energy such as Brent oil, WTI and diversified portfolio.

You can choose the leverage ratio you like, up to 1:100.

Lower trading cost: compared with other instruments, the cost of oil trading is much lower, thus reducing the trading cost of bulk commodities.

Convenient trading tools: with our mobile trading platform, you can trade instruments on your favorite mobile devices.

Buy and sell long and short position: we use a wide range of high-quality trading instruments to occupy an advantage in the market. Traders have exclusive access to this large and fast collection of signals and plug-ins.

CWG Markets

Stock CFD

CWG Markets platform can trade hundreds of stocks on the Hong Kong stock exchange, NASDAQ and New York Stock Exchange.

CWG Markets offers more than 300 shares on Nasdaq, NYSE and Hong Kong stock exchanges, the three major exchanges. CFD trading allows you to participate in the rise and fall of stock prices, unlike traditional stock trading. Hedge your favorite stock price by shorting CFD to protect investors' price risk.

Stock can only be traded on MT5 software, with more than 300 instruments on Nasdaq, New York Stock Exchange and Hong Kong stock exchange.

The leverage of stock instruments is 5-30 times, and there is a slight difference according to different types of stock. Please check the specific leverage standard in the "specifications" of relevant trading varieties on MT5 trading software.

GMT+3 trading time

Hong Kong stocks / Monday to Friday 04:30-11:00

US stocks / 16:30-23:00 from Monday to Friday

**The largest lots in US stocks is based on the order size, with a par value of $100,000;

**The largest lots of Hong Kong stock hands is based on the order size, with a par value of $80,000;

The maximum lots of US and Hong Kong stocks will be calculated periodically and updated to MT5 as the stock price changes.

CWG Markets

Mobile device FAQs

Go to CWG Markets official website home page - trading and platform – MetaTrader platform, select either MT4 or MT5 you want to download, click to enter, find the corresponding scanning location, then scan the code to download.

In the successful account opening notification email, CWG Markets clearly prompts investors to select live / demo server for the trading account. Select the corresponding server when logging in to trading platform.

How to close/revise the orders on iphone/ipad?

Select the "+" symbol at the top of the application and select the category and trading category to view.

Yes. Press the 'f' symbol in the chart window to select the indicator you want.

No, these functions can only be used on the desktop platform.

No, these functions can only be used on the desktop platform.

Get Latest Trading Update

Subscribe Our Newsletter

No ads, No trails, No commitments