Legal Documents

Legal Documents

Please refer to Standard Terms of Business CWG MARKETS LTD on relevant business terms and conditions. Please ensure that you have read and understand our Order Execution Policy before opening a live account with CWG.

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Privacy Policy

CWG may require personal information from you. Our Privacy Policy provides you with the scope, content and legal basis of information required and how we process your private information.

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Dispute Resolution

If you have any dispute with CWG, please refer to our Complaints Policy Procedure and Conflict of Interest Policy.

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Data Security

CWG is committed to safeguard your privacy and ensures your personal and financial information are at its best protection by using leading security software and following strict protocols to enhance the stability of the platform.

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Website Terms and Conditions

We use cookies to track the behaviour patterns of our web visitors as our usual business operation. The Cookies Policy explains how we use and how you can disable them by changing the settings. Please note that if you disable cookies, you may not be able to use some of the features on our website.

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Risk Disclosure

CFDs (contract for difference) are complex instruments and come with a high risk of losing money rapidly due to leverage. Please ensure you fully understand the risks and take appropriate care to manage your risk. Please read our Risk Disclosure Notice carefully.

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Complaints Procedure

This Complaints Procedure (herein “the Procedure”) is intended to ensure that the company handles complaints fairly, efficiently, and effectively.

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Order Execution Policy

We are committed to treating our clients fairly. As such, the Company has implemented this Order Execution Policy (hereinafter referred as the "Policy") aimed to obtain the best result for our clients.

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*CWG Markets reserves the right: In order to protect clients from the negative effects of severe fluctuations and rapid market changes, CWG Markets reserves the right to change the leverage of all trading products when necessary without prior notice.

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WARNING and please be advised:

It has come to our attention that a number of unauthorised firms /individuals have cloned our website content, logo and social media pages of CWG Markets Limited. Please be advised that these unauthorised firms have also been contacting consumers via various messaging apps such as WhatsApp, Facebook, Wechat.It should be noted that there is no connection whatsoever between the CWG Markets Limited, an authorised firm, and the unauthorised entities/ individuals that have cloned our details. If you’ve been scammed or contacted by an unauthorised firm / individuals – or a firm you suspect is not legitimate – you can report to us [email protected]

CFDs (Contract For Difference) are complex instruments and come with a high risk of losing money rapidly due to leverage. Please ensure you fully understand the risks and take appropriate care to manage your own risk. Please read our Risk Disclosure carefully.

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Service Access Restriction Notification

Dear customer,

Thank you for visiting our website. Unfortunately, after an automatic system check, we have found that your current access location is within a restricted area for our services. Due to various laws, regulations, and contractual limitations, we are unable to provide services in certain regions.

We sincerely apologize for any inconvenience this may cause and hope you understand that this measure is necessary to comply with relevant laws, regulations, and policies. Please be aware that this restriction is specific to certain areas and is not directed at individual users.

If you believe this is a mistake, or if you have any questions, please do not hesitate to contact our customer support team. We are always ready to assist and provide further clarification.

Thank you for your understanding and cooperation.

Best wishes,

CWG Markets LTD

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